Skip to main content

Obtain Help and Support

Customers with an existing license or SingleStoreDB subscription have access to support as defined by their associated agreement. SingleStoreDB provides the same support and services for SingleStoreDB that are available for self-managed deployments of SingleStoreDB. To obtain support for SingleStoreDB, visit

SingleStoreDB trial support is available via SingleStore documentation and SingleStore Forums.

For more information regarding license agreements and SingleStoreDB support and services, visit

Enterprise Customers, SingleStoreDB Cloud, SingleStoreDB Self-Managed

All SingleStore customers who pay for SingleStoreDB Cloud, and/or have a self-managed license, have access to SingleStore Support (subject to your contract and the SingleStoreDB Cloud Terms of Service or SingleStore Software and Services Agreement, respectively).

Please access Support at and log in or sign up to your account.