# Generating a Cluster Report

A cluster report is exceedingly helpful in diagnosing issues without unnecessary back and forth asking for information. Most support requests which are related to recent events on the cluster, cluster health, and most non-product questions will benefit from a cluster report being sent to Support.

## Generating the Report

To generate a report using the [SingleStore Toolbox](https://docs.singlestore.com/db/v9.1/reference/singlestore-tools-reference.md), run [sdb-report collect](https://docs.singlestore.com/db/v9.1/reference/singlestore-tools-reference/sdb-report-commands/collect.md) to gather a report across the cluster or [sdb-report collect-local](https://docs.singlestore.com/db/v9.1/reference/singlestore-tools-reference/sdb-report-commands/collect-local.md) to generate a report for the local machine.

This is an example of using `sdb-report collect`:

```shell
sdb-report collect

```

```output

✓ Collected report for host 172.18.1.4
✓ Collected report for host 172.18.1.5

```

Unless an output path is specified, the report is available in the current directory with the file name `report-<yyyy>-<mm>-<dd>T<current_time>.tar.gz`.

## Submitting the Report to SingleStore Support

The reports can be attached to a support request submitted through the regular means; however, there are size restrictions that limit how large a file sent over email or uploaded to our ticketing system can be. Some cluster reports can be very large.

Many organizations have preferred methods of transferring large files that comply with their internal requirements (OneDrive, Box, Google Drive, self-hosting, etc.) if there is a preferred way to transfer large documents that complies with the org requirements, we will work with you to acquire it with the information provided.

If the organization does not have a preferred method of transferring such files, you can contact SingleStore Support and we will generate credentials for you to upload the files to us directly.

***

Modified at: November 22, 2022

Source: [/db/v9.1/reference/troubleshooting-reference/generating-a-cluster-report/](https://docs.singlestore.com/db/v9.1/reference/troubleshooting-reference/generating-a-cluster-report/)

(An index of the documentation is available at /llms.txt)