# Support

This section presents the End of Life (EOL) policy details for SingleStore and general information about how SingleStore support works. A list of frequently asked SingleStore support-related questions covers information, such as signing up with SingleStore, services offered by the support team in different tiers, filing support tickets, service-level agreements (SLAs) for support tickets, eligibility criteria for availing technical assistance, and the like. 

In addition, this section links to the various locations where customers can find product help and support for SingleStore.

## In this section

* [Support FAQ](https://docs.singlestore.com/db/v9.1/support/support-faq.md)
* [Obtain Help and Support](https://docs.singlestore.com/db/v9.1/support/obtain-help-and-support.md)
* [SingleStore Software End of Life (EOL) Policy](https://docs.singlestore.com/db/v9.1/support/singlestore-software-end-of-life-eol-policy.md)

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Modified at: August 10, 2021

Source: [/db/v9.1/support/](https://docs.singlestore.com/db/v9.1/support/)

(An index of the documentation is available at /llms.txt)