Obtain Help and Support

Customers with an existing license or SingleStore subscription have access to support as defined by their associated agreement. SingleStore provides the same support and services for SingleStore that are available for self-managed deployments of SingleStore. To obtain support for SingleStore, visit support.singlestore.com.

SingleStore trial support is available via SingleStore documentation and SingleStore Forums.

For more information regarding license agreements and SingleStore support and services, visit www.singlestore.com/legal.

Enterprise Customers, SingleStore Cloud, SingleStore Self-Managed

All SingleStore customers who pay for SingleStore Cloud, and/or have a self-managed license, have access to SingleStore Support (subject to your contract and the SingleStoreDB Cloud Terms of Service or SingleStore Software and Services Agreement, respectively).

Please access Support at support.singlestore.com and log in or sign up to your account.

Last modified: November 30, 2022

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