Support

Warning

SingleStore 9.0 gives you the opportunity to preview, evaluate, and provide feedback on new and upcoming features prior to their general availability. In the interim, SingleStore 8.9 is recommended for production workloads, which can later be upgraded to SingleStore 9.0.

This section presents the End of Life (EOL) policy details for SingleStore and general information about how SingleStore support works. A list of frequently asked SingleStore support-related questions covers information, such as signing up with SingleStore, services offered by the support team in different tiers, filing support tickets, service-level agreements (SLAs) for support tickets, eligibility criteria for availing technical assistance, and the like.

In addition, this section links to the various locations where customers can find product help and support for SingleStore.

In this section

Last modified: August 10, 2021

Was this article helpful?

Verification instructions

Note: You must install cosign to verify the authenticity of the SingleStore file.

Use the following steps to verify the authenticity of singlestoredb-server, singlestoredb-toolbox, singlestoredb-studio, and singlestore-client SingleStore files that have been downloaded.

You may perform the following steps on any computer that can run cosign, such as the main deployment host of the cluster.

(Optional) Run the following command to view the associated signature files.
Shell
```
curl undefined
```
Download the signature file from the SingleStore release server.
- Option 1: Click the Download Signature button next to the SingleStore file.
- Option 2: Copy and paste the following URL into the address bar of your browser and save the signature file.
- Option 3: Run the following command to download the signature file.
  Shell
```
curl -O undefined
```

After the signature file has been downloaded, run the following command to verify the authenticity of the SingleStore file.

Shell

echo -n undefined |
    cosign verify-blob --certificate-oidc-issuer https://oidc.eks.us-east-1.amazonaws.com/id/CCDCDBA1379A5596AB5B2E46DCA385BC \
      --certificate-identity https://kubernetes.io/namespaces/freya-production/serviceaccounts/job-worker \
      --bundle undefined \
      --new-bundle-format -

Verified OK