The topics in this section provide an overview of SingleStore schedule updates and links to the SingleStore status page. This section presents the End of Life (EOL) policy details for SingleStore and general information about how SingleStore support works. A list of frequently asked SingleStore support-related questions covers information, such as signing up with SingleStore, services offered by the support team in different tiers, filing support tickets, service-level agreements (SLAs) for support tickets, eligibility criteria for availing technical assistance, and the like.
In addition, this section links to the various locations where customers can find product help and support for SingleStore.