Obtain Help and Support

Customers with an existing license or SingleStore Helios subscription have access to support as defined by their associated agreement. SingleStore Helios provides the same support and services for SingleStore Helios that are available for self-managed deployments of SingleStore Helios. To obtain support for SingleStore Helios, visit support.singlestore.com.

SingleStore Helios trial support is available via SingleStore documentation and SingleStore Forums.

For more information regarding license agreements and SingleStore Helios support and services, visit www.singlestore.com/legal.

Enterprise Customers, SingleStore Helios, SingleStore Self-Managed

All SingleStore customers who pay for SingleStore Helios, and/or have a self-managed license, have access to SingleStore Support (subject to your contract and the SingleStoreDB Cloud Terms of Service or SingleStore Software and Services Agreement, respectively).

Please access Support at support.singlestore.com and log in or sign up to your account.

Last modified: November 30, 2022

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