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Important

Helios features are now enabled during weekly update windows and are no longer directly tied to SingleStore engine releases. Refer to the release notes to view the latest features available in your Helios cluster.

Obtain Help and Support

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Customers with an existing license or SingleStore Helios subscription have access to support as defined by their associated agreement. SingleStore Helios provides the same support and services for SingleStore Helios that are available for self-managed deployments of SingleStore Helios. To obtain support for SingleStore Helios, visit support.singlestore.com.

SingleStore Helios trial support is available via SingleStore documentation and SingleStore Forums.

For more information regarding license agreements and SingleStore Helios support and services, visit www.singlestore.com/legal.

Enterprise Customers, SingleStore Helios, SingleStore Self-Managed

All SingleStore customers who pay for SingleStore Helios, and/or have a SingleStore Self-Managed license, have access to SingleStore Support (subject to your contract and the SingleStore Helios Terms of Service or SingleStore Software and Services Agreement, respectively).

Please access Support at support.singlestore.com and log in or sign up to your account.

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Verification instructions

Note: You must install cosign to verify the authenticity of the SingleStore file.

Use the following steps to verify the authenticity of singlestoredb-server, singlestoredb-toolbox, singlestoredb-studio, and singlestore-client SingleStore files that have been downloaded.

You may perform the following steps on any computer that can run cosign, such as the main deployment host of the cluster.

  1. (Optional) Run the following command to view the associated signature files.

    curl undefined

  2. Download the signature file from the SingleStore release server.

    • Option 1: Click the Download Signature button next to the SingleStore file.

    • Option 2: Copy and paste the following URL into the address bar of your browser and save the signature file.

    • Option 3: Run the following command to download the signature file.

      curl -O undefined

  3. After the signature file has been downloaded, run the following command to verify the authenticity of the SingleStore file.

    echo -n undefined |
        cosign verify-blob --certificate-oidc-issuer https://oidc.eks.us-east-1.amazonaws.com/id/CCDCDBA1379A5596AB5B2E46DCA385BC \
          --certificate-identity https://kubernetes.io/namespaces/freya-production/serviceaccounts/job-worker \
          --bundle undefined \
          --new-bundle-format -
    Verified OK

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