SingleStore Managed Service

How do I share files with SingleStore Support?

You may attach files as large as 20MB directly into the support ticket.

Please upload any files larger than 20 MB to a shared folder on services such as Google Drive, OneDrive or DropBox, and share the link with the support engineering team within your support ticket.

Additionally, customers may be granted FTP access to file share upon request. If this is the case, please use the credentials provided by the support engineer to upload necessary files.