SingleStore Managed Service

What should I include in my Support ticket?
  1. Provide a detailed description of the issue and include all steps/actions which led you to the issue or error you have experienced. Error messages are helpful, but please also provide the actions you took when you encountered the error, if known.

  2. Include screenshots if you believe they may be helpful to our support engineers.

  3. Do not include passwords, login credentials or personally identifiable information.