SingleStore Managed Service

When should I use SingleStore Support?

You may file a support ticket if you encounter the following:

  • A SingleStore DB cluster outage and you need help recovering

  • A critical error that impedes your workload or use of SingleStore DB

  • An issue that you believe is caused by a product bug or deficiency

  • Unexpected behavior that requires further explanation

  • Questions on product functionality or you would like to file a feature request