Introduction min read

This guide can be used to troubleshoot system, node, or general query performance issues. Each page is a step with a “Next Steps” section at the end, which provides recommendations for what the reader can do next based on the information they uncover in their current step. Overall, generating and checking a cluster report is the best place to start your troubleshooting journey.

Collecting and Checking the Cluster Report

  1. Using sdb-report collect, collect a report and write it to a tar file on the host you execute the command from.
$ sdb-report collect 
Toolbox will perform the following actions:
  · Execute 74 collectors
✓ Collected report for host
Report written to report-2021-01-08T021531.tar.gz
  1. Use sdb-report check to check the output for issues. Look at all FAIL output, such as this example:
$ sdb-report check --report-path your_report_path.tar.gz 
✘ transparentHugepage ........................... [FAIL]
FAIL /sys/kernel/mm/transparent_hugepage/enabled is [always] on
✘ leavesNotOnline ........................ [FAIL]
FAIL leaf node on host and port 3308 is offline
Some checks failed: 1 FAIL, 1 PASS, 1 UNAVAILABLE

Next Steps

  • If the cluster report does not uncover any FAIL output, move onto Step 1 and be sure to take note of any WARNINGS in the check --report output for future steps.