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SingleStore Managed Service Introduction

SingleStore Managed Service is the world’s first converged cloud database combining transactions and analytics, ingest and query performance, scalability, and resiliency through self-managed clusters while handling all installation-, operation-, and management-related details. SingleStore Managed Service is designed and architected to tolerate and recover from failures. To maintain each cluster’s high availability (HA), SingleStore Managed Service runs on a highly resilient cloud infrastructure with high availability built-in.

SingleStore Managed Service high-level features include:

  • Cluster configuration, sizing, deployment, and monitoring via a graphical user interface (GUI)

  • Cloud-agnostic deployments on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)

  • Secure, with encryption of all data at rest, and TLS/SSL encryption for over-the-wire connections to the cluster

  • Automated infrastructure provisioning, configuration, elastic scaling, backups, hardware maintenance and failure management, and upgrades

Purchase SingleStore Managed Service

To extend your SingleStore Managed Service trial cluster evaluation period, learn more about pricing, or to purchase SingleStore Managed Service, contact the SingleStore sales team by clicking the Upgrade or Request a Quote link in the top nav of SingleStore Managed Service.

Obtain Help and Support

Customers with an existing license or SingleStore Managed Service subscription have access to support as defined by their associated agreement. SingleStore DB provides the same support and services for SingleStore Managed Service that are available for self-managed deployments of SingleStore DB. To obtain support for SingleStore Managed Service, visit support.memsql.com.

SingleStore Managed Service trial support is available via SingleStore documentation and SingleStore Forums.

For more information regarding license agreements and SingleStore DB support and services, visit www.singlestore.com/legal.

SingleStore Managed Service Maintenance

Info

SingleStore Managed Service maintenance windows occur for all regions on the first and third Saturday of each month, at 12:00 PM EST / 5:00 PM UTC, and typically last for two (2) hours.

Check the status of SingleStore Managed Service.

Email reminders for each upcoming maintenance window are sent to customers who have registered on the SingleStore Customer Portal and have an active SingleStore Managed Service cluster.

These maintenance windows allow improvements, bug fixes, and optimizations to be made to your clusters. On occasion, these updates may trigger a rolling online restart of your cluster. While SingleStore Managed Service clusters are redundant, and restarting nodes should not typically affect your workload, you may experience 2 - 5 minutes where DDL is unavailable during the restart as the Master Aggregator is updated.